faq

Frequently Asked Questions

At Suter Dental we are here to keep you informed and are more than happy to answer any questions you might have.

What happens if I’m not in a health fund?
Don’t be concerned, there are ways to still get the treatment you need. We have lots of patients without private health insurance, and some people make a direct deposit regularly in order to pre pay and take advantage of the 5% courtesy discount. Always keep your dental and medical receipts for your family, as once you spent over $2120 in out of pocket expenses you may be eligible to claim the 20% tax offset at the end of the financial year (this excludes cosmetic work).
Child Dental Benefit Scheme allows up to $1000 towards dental treatment
The Child Dental Benefits Schedule is a new child dental program that provides eligible children and teenagers aged 2-17 with up to $1000, capped over two consecutive calendar years, for basic dental services.  Eligible families, teenagers and approved care organisations will receive a letter from the Australian Government to confirm eligibility.  If your child is eligible, all you need to do is call us and provide us with your Medicare card details.  Payment is required at the time of the appointment and then you go to Medicare to get your rebate.  We will inform you of the out of pocket costs.
We will sit down and explain your dental situation, prioritise treatment and help you....
Sometimes it does require a large investment to get your mouth back to good health. We will sit down and explain your dental situation and help you plan to maintain a great smile for life. At Suter Dental we understand that accepting and undertaking necessary or elective dental treatment can be made easier when a payment plan is available. Through external dental finance companies you are able to start your treatment immediately and take advantage of the 5% discount offered by Suter Dental. Our reception staff can provide you with the contact details if you are interested in exploring this option. Remember too if you can plan your treatment you may be able to take advantage at tax time by claiming the 20% Tax offset on net medical expenses over the$2120 (excluding cosmetic dentistry). Ask your tax planner if you are eligible.